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Privacy Policy

For what purposes does ASOUG use your personal information?

We use your personal information to operate, provide, develop and improve the products and services that we provide to our customers. These purposes include:

 

  • Purchasing and delivering products and services. We use your personal information to take and handle orders, provide products and services, process payments, and communicate with you about orders, products, services and promotions.
  • Provides ASOUG platform services, improvement and troubleshooting. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of ASOUG services.
  • Recommendations and customizations. We use your personal information to provide recommendations about features, products and services that may interest you, define your preferences and customize your experience with ASOUG services.
  • Compliance with legal obligations. In some cases, we collect and use your personal information to comply with laws. For example, we collect information from vendors about the place of incorporation, bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you regarding ASOUG services through various channels (for example, by phone, email, and chat).
  • Advertising. We use your personal information to display interest-based ads for features, products and services that may be of interest to you. We do not use personally identifiable information to display interest-based ads.
  • Prevent fraud and credit risk. We use personal information to prevent and detect fraud and misuse in order to protect the security of our customers, ASOUG, and others. We may also use scoring methods to assess and manage credit risk.

 

What about cookies and other identifiers?

To enable our systems to recognize your browser or device and to provide and improve ASOUG services, we use cookies and other identifiers.

 

Does ASOUG platform share your personal information?

Information about our customers is an important part of our business, and we do not sell our customers' personal information to any third parties. ASOUG platform shares customer personal information only as described below with Marketing Incubator Company, and with the affiliates of Marketing Incubator Company that are subject to this privacy notice or follow practices that are not less protective than the practices stipulated in this privacy notice.

 

  • Transactions involving third parties: We provide you with services, products, applications, or skills provided by third parties for use on or through ASOUG services. For example, you can order products from third parties through our stores, and download apps from third-party application providers from our app store. We may also provide services or sell production lines jointly with outside companies. You can know when a third party participates in your transactions, and we share customer personal information related to those transactions with that third party.
  • Third-party service providers: We hire other companies and individuals to do some jobs on our behalf. Examples include shipping orders for products or services, delivering packages, sending mail and email, removing duplicate information from customer lists, analyzing data, providing assistance in marketing work, providing search results and links (including paid lists and links), processing payments, content transfer, registration, evaluation and management. Credit risk and customer service provision. Third-party service providers have access to the personal information they need to perform their jobs, but they cannot use it for other purposes.
  • Transfer of ownership of companies: As we continue to work on developing our company, we may sell or buy other businesses and services. In these transactions, customer information is generally considered one of the company's transferred assets, but remains subject to the undertakings stipulated in any previous privacy notice (unless, of course, the customer agrees otherwise). In the unlikely cases where the market incubating company or all of its assets is acquired, customer information is of course one of these transferred assets.
  • Protection of ASOUG and third parties: We publish account information and other personal information when we believe this call for compliance with applicable laws, or when implementing or implementing our terms of use and sale, and other agreements; Or protect the rights, property or safety of ASOUG platform, our users, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk. Other than the above, you will receive a notification when your personal information may be shared with third parties, and you will have the opportunity to choose not to share this information.

 

What about the advertisement?

  • Third-party advertisers and links to other websites: ASOUG services may include external advertisements and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, ads and services.
  • Use of third-party advertising services: We provide advertising companies with information that allows them to provide you with more useful and relevant ASOUG platform ads and measure their effectiveness. We do not share your name or other personally identifiable information directly when we do so. Instead, we use an advertising identifier such as a cookie or another device ID. For example, if you have already downloaded one of our apps, we will share the advertising ID and data about that event so that an app download ad is never shown again. Some advertising companies also use this information to display relevant ads from other advertisers.

 

What are your options available to you?

If you have any questions about how we collect and use your personal information, please contact Customer Service. Many of ASOUG services also include settings that give you options about how your information is used.

 

  • As described above, you can choose not to provide certain information, but after that you may not be able to take advantage of many of ASOUG services.
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  • The help feature of most browsers will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how the browser notifies you when you receive a new cookie, or how to block cookies completely. Since cookies and other identifiers allow you to take advantage of some of the core features of ASOUG services, we recommend that you leave them turned on. For example, if you block or reject our cookies, you will not be able to add items to your shopping cart, proceed to complete the purchase, or use any marketplace services that require you to log in.
  • If you wish to browse our websites without linking your browsing history to your account, you can do so by logging out of your account and blocking cookies on your browser.
  • You will also be able to opt out of certain other types of data use by updating your settings on the applicable ASOUG website (for example, in "Managing your devices and content"), device or application. For more information click here. Most non-marketplace devices also provide users with the ability to change device permissions (for example, deactivate / disable location and contact access services). For most devices, these controls are located in the device's settings menu. If you have questions about how to change permissions for your device on third-party manufactured devices, we recommend that you contact your carrier or the device manufacturer. In addition, you may have the right to request access to or delete your personal data to the extent required by applicable law.

 

What about the advertisement?

The Internet Protocol (IP) address used to connect your computer to the Internet; Log in, email address and password; The location of your device or computer;

 

  • Third-party advertisers and links to other websites: ASOUG services may include external advertisements and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, ads and services.
  • Use of third-party advertising services: We provide advertising companies with information that allows them to provide you with more useful and relevant ASOUG platform ads and measure their effectiveness. We do not share your name or other personally identifiable information directly when we do so. Instead, we use an advertising identifier such as a cookie or another device ID. For example, if you have already downloaded one of our apps, we will share the advertising ID and data about that event so that an app download ad is never shown again. Some advertising companies also use this information to display relevant ads from other advertisers.

 

Examples of information collected Information that you provide to us when using ASOUG services

You can provide information to us when you:

 

  • shop for products or services in our stores or search for them
  • Adding or removing an item from the shopping cart or completing an order through ASOUG services or using it Upload, broadcast, view or use content on a device or through a service or application on a device; Providing information in your account (and you may have more than one email address if you use more than one email address or phone number when shopping with us)
  • Upload your contacts;
  • Set your settings on, and provide permissions to access data or interact with ASOUG service or device;
  • Providing information in the seller’s account, the developer’s account, or any other account we provide that allows you to develop or provide software, goods or services to the clients of ASOUG; Offer your products or services on or through ASOUG services;
  • Communicate with us by phone, email, or otherwise;
  • Fill out a questionnaire, support card, or contest participation form;
  • Collect playlists, watch lists, favorites, or other gift lists;
  • Participation in discussion boards or other forum features;
  • Participation in discussion boards or other forum features;
  • Set reminders for a special occasion; or
  • Apply alerts to inform product availability, such as request availability notifications.

 

How secure is my information?

We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption and software protocols.

 

  • We follow the international standard for the security of credit card data (PCI DSS) when dealing with credit card data
  • We maintain physical, electronic and procedural safeguards regarding the collection, storage and disclosure of customer personal information. Our security procedures mean that we may sometimes require proof of identity before we disclose personal information to you.
  • Our devices provide security features to protect them from unauthorized access and data loss. You can control and adjust these features based on your needs
  • It is important for you to password protect your computer, devices and applications from unauthorized access. Make sure to log off when finished using any shared computer.
  • Examples of the information we collect and analyze include:

    The Internet Protocol (IP) address used to connect your computer to the Internet; Log in, email address and password; The location of your device or computer;

     

    • Content interaction information, such as content download, broadcast and playback details including duration and frequency of broadcasts and simultaneous uploads, and network details of broadcast and upload quality, including information about your ISP;
    • device metrics such as when the device is in use, app usage, connection data, and any errors or failures;
    • ASOUG service metrics (for example, the occurrence of technical errors, your interactions with service features, content, settings preferences, backup information, the location of your device running an application, information about the photos and files that have been uploaded such as file name, dates, times, and locations of your photos);
    • version and time zone settings;
    • a history of purchasing and using content, which we sometimes aggregate with similar information from other customers to create features such as Bestsellers; The entire URL click to and through our websites, including the date, time, products, and content that you viewed or searched for Page response times, loading errors, length of visits to specific pages and page interaction information (such as scrolling, clicking and moving the mouse);
    • Phone numbers used to call our customer service number; And the
    • Pictures or videos when shopping in our stores, or in stores using the services of ASOUG platform. We may also use device identifiers, cookies, and other technologies on our devices, applications and web pages to collect browsing, usage or other technical information.

     

    What information can you access?

    You can access your information, including your name, address, payment options, profile information, Prime membership, home settings and purchase date, in the "Your Account" section of the website.

     

    Examples of the information we collect and analyze include:

    The Internet Protocol (IP) address used to connect your computer to the Internet; Log in, email address and password; The location of your device or computer;

     

    • Content interaction information, such as content download, broadcast and playback details including duration and frequency of broadcasts and simultaneous uploads, and network details of broadcast and upload quality, including information about your ISP;
    • device metrics such as when the device is in use, app usage, connection data, and any errors or failures;
    • ASOUG service metrics (for example, the occurrence of technical errors, your interactions with service features, content, settings preferences, backup information, the location of your device running an application, information about the photos and files that have been uploaded such as file name, dates, times, and locations of your photos);
    • version and time zone settings;
    • a history of purchasing and using content, which we sometimes aggregate with similar information from other customers to create features such as Bestsellers; The entire URL click to and through our websites, including the date, time, products, and content that you viewed or searched for Page response times, loading errors, length of visits to specific pages and page interaction information (such as scrolling, clicking and moving the mouse);
    • Phone numbers used to call our customer service number; And the
    • Pictures or videos when shopping in our stores, or in stores using the services of ASOUG platform. We may also use device identifiers, cookies, and other technologies on our devices, applications and web pages to collect browsing, usage or other technical information.

     

    Are children allowed to use the services of ASOUG platform?

    • ASOUG platform does not sell products to children. But we do sell baby products for adults to buy. If you are under the age of 18, you can use the services of ASOUG platform with the participation of a parent or guardian.
    • Terms of Use, Sale, Notices and Reviews If you choose to visit ASOUG platform services, your use and any privacy disputes are subject to this notice, our Terms of Use and Sale, including restrictions on damages, dispute resolution, and enforcement of the laws of the Kingdom of Saudi Arabia. If you have any privacy concerns in ASOUG platform, please contact us with a comprehensive description, we will try to solve the problem. Our business is constantly changing, and our privacy notice will change as well. You should check our website frequently to see the recent changes. Unless otherwise specified, this Privacy Notice applies to all information we have about you and your account. However, we stand behind the promises we make, and will never materially alter our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

     

    Examples of information we receive from other sources include:

    Updated delivery and address information from our shipping companies or other third parties, which we use to correct our records and deliver your next order or communicate more easily;

     

    • Account information, purchase or refund information, and page display information from some merchants with whom we cooperate with co-branded companies or for which we provide technical, shipping, advertising or other services; Information about your interactions with the products and services offered by our affiliates; Search results and links, including paid listings (such as sponsored links);
    • Credit record information from credit bureaus, which we use to help prevent and detect fraud and provide some credit or financial services to some clients. Information that you can access Examples of information that you can access through ASOUG services include the following: Status of recent requests (including subscriptions); Complete order history; Personally, Identifiable Information (including name, email, password and address book); Payment settings (including payment card information, promotional discount, and gift card balances); Email notification settings (including product availability reporting, delivery, special event reminders, and newsletters); Recommendations and products, you recently viewed that are the basis for recommendations (including those for you and improving your recommendations);
    • Shopping and gift lists (including favorites, baby shower and wedding favor lists); Content, devices, services, related settings, communications, and personalized advertising preferences;
    • The content you have viewed recently; Your Profile (including product reviews, recommendations, reminders, and profile); And the
    • If you are a seller, you can access your account and other information, and set your communication preferences, by updating your account

     

     

    Are children allowed to use the services of ASOUG platform?

    The Internet Protocol (IP) address used to connect your computer to the Internet; Log in, email address and password; The location of your device or computer;

     

    • ASOUG platform does not sell products to children. But we do sell baby products for adults to buy. If you are under the age of 18, you can use the services of ASOUG platform with the participation of a parent or guardian.
    • Terms of Use, Sale, Notices and Reviews If you choose to visit ASOUG platform services, your use and any privacy disputes are subject to this notice, our Terms of Use and Sale, including restrictions on damages, dispute resolution, and enforcement of the laws of the Kingdom of Saudi Arabia. If you have any privacy concerns in ASOUG platform, please contact us with a comprehensive description, we will try to solve the problem. Our business is constantly changing, and our privacy notice will change as well. You should check our website frequently to see the recent changes. Unless otherwise specified, this Privacy Notice applies to all information we have about you and your account. However, we stand behind the promises we make, and will never materially alter our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

     

    As a result of these actions, you may provide us with information such as:

    Identify information such as your name, address and phone numbers;

     

    • payment information;
    • Your age;
    • Your location information;
    • Your IP address;
    • People, addresses and phone numbers listed in your addresses;
    • The email addresses of your friends and other people;
    • The content of reviews and emails to us;
    • Personal description and photo on your profile; Photos and videos collected or stored in connection with the services of ASOUG platform; Identity information and documents, including ID numbers, passport and driver's license;
    • company information and financial information; Credit history information; And the
    • Device log files and configurations, including Wi-Fi credentials, if you choose to sync them automatically with other ASOUG devices.